Our Staff

Orpheum Theater’s Safety and Security

For the protection of all Orpheum Theater guests, employees, and artists. the following items will not be allowed into the theater for any reason without prior authorization or credentials. Any refusal will result in immediate dismissal from the venue.

Prohibited items include, but are not limited to: cameras with an external flash or interchangeable lenses, audio/video recording devices, tripods/monopods, laser pointers, illegal substances, weapons, noise-making devices, fireworks, flashlights, optical illusions, signs/flags/banners, outside food and beverages, beach balls or projectiles, skateboards/scooters/rollerblades, cans or bottles, pets (service animals are welcome), laptops/tablets, selfie sticks, balloons, and drones.
There is no clear bag policy at this time. Backpacks of all varieties are strictly prohibited. Oversized bags will not be admitted.
Exceptions will be made for those with disabilities, medical requirements, and/or special needs. Guests with specific needs due to disabilities, medical conditions, or special needs should contact us by calling (504) 274-4871 or by emailing tickets@orpheumnola.com prior to attending the event to arrange for reasonable accommodations.

COVID-19 Policy

Effective March 21, 2022 – Per the City of New Orleans, patrons will no longer be required to provide proof of vaccination or negative test status to enter the venue. Masks are recommended but not required. Please see individual show pages for more details. For protocol accessibility questions, call 504-274-4871. You acknowledge that an inherent risk of exposure to COVID exists in any public place, and your party voluntarily assumes all risks related to exposure to COVID.